Help & Questions

Need a little help? Find answers to common questions about shopping at Daily Details below. If you’re still unsure, reach out through our Contact page.

How do I choose the right size?

Check the size guide on the product page before ordering, as sizing can vary between styles. Compare the measurements with a similar item you already own, and check the product description for any fit notes.

Where can I find product details?

You’ll find available information about materials, fit, colors, and care in each product description. If a detail you need is missing, contact us before placing your order—we’re happy to help.

Will the color look exactly like the photos?

We aim to show each item clearly, but colors can look slightly different depending on your screen settings and the lighting used in the photos.

Do you ship to my country?

Enter your delivery address at checkout to see whether shipping is available to your location and which delivery options apply.

How much does shipping cost?

Available shipping methods and charges are shown at checkout before you complete your purchase. Visit our Shipping Policy for more information.

When will my order arrive?

Please check our Shipping Policy and any delivery estimates shown at checkout. Allow time for both order processing and shipping. Delivery estimates may be affected by holidays, customs, or carrier delays.

How can I track my order?

Once your order ships, check your shipping confirmation email for tracking details. You can also visit our Track Your Order page. Tracking may take a little time to update after the carrier receives your package.

Can I change or cancel my order?

Contact us as soon as possible with your order number and the change you’d like to make. We’ll check what’s possible, but changes or cancellations may no longer be available once processing has begun.

I entered the wrong shipping address. What should I do?

Contact us immediately with your order number and the correct address. We’ll check whether we can update it before your order ships.

I haven’t received an order confirmation. What should I do?

Check your spam or junk folder first. If you still can’t find it, contact us with the name and email address used at checkout so we can help locate your order.

What if my item arrives damaged or incorrect?

Please contact us promptly with your order number, a description of the issue, and clear photos of the item and packaging. We’ll review the details and help with the next steps.

Can I return or exchange an item?

Please read our Return & Refund Policy for eligibility, return timeframes, and instructions. Contact us before sending anything back so we can confirm the correct process and return address.

When will I receive my refund?

For refund processing details, check our Return & Refund Policy. Once a refund has been issued, your payment provider may need additional time to display it in your account.

How should I care for my items?

Follow the care label on your item and any instructions included in the product description. Care requirements vary by fabric, finish, and embellishments.

How do I contact Daily Details?

Visit our Contact page and send us your question. For order-related enquiries, include your order number and the email address used at checkout to help us assist you faster.